Privacy Policy – Hazel Haarlem
Hazel Haarlem, located at Gedempte Oude Gracht 69, 2011 GM Haarlem, is responsible for the processing of personal data as described in this privacy statement.

Contact details:
Website: https://www.hazelhaarlem.nl
Address: Gedempte Oude Gracht 69, 2011 GM Haarlem
Phone: +31 6 12345678
Email: info@hazelhaarlem.nl

The personal data we process

We only process your personal data because you use our services or because you’ve provided the data yourself. Below is an overview of the personal information we may collect and process:

• First and last name

• Gender

• Date of birth

• Address

• Phone number

• Email address

• IP address

• Any other personal information you actively provide to us, such as when creating an account, in messages or by phone

• Information about your activity on our website

• Browsing behavior across websites (e.g., if we are part of an advertising network)

• Browser type and device
   

Special or sensitive personal data
Our website and services do not aim to collect data from visitors under the age of 16, unless they have parental or guardian permission. However, we cannot verify a visitor’s age. We advise parents to be involved in their children’s online activities to prevent data being collected without permission. If you believe we have collected personal data about a minor without consent, please contact us at info@hazelhaarlem.nl, and we will remove the information.

Why and on what basis we process your data
Hazel Haarlem processes your data for the following reasons:

• To handle your payments

• To send newsletters or promotional messages (if you’ve opted in)

• To contact you by phone or email if needed to deliver services

• To inform you about changes to our services or products

• To allow you to create and manage an account

• To deliver goods or services to you

• To analyze your use of our website and improve our service offerings accordingly

We process your data based on legal obligations, your consent, our agreement with you, or our legitimate business interests.

Automated decision-making
We do not make decisions based solely on automated processing that have significant consequences for individuals. All decisions are made or reviewed by real people at Hazel Haarlem.

How long we keep your data
We keep your data only as long as necessary for the purposes listed above. In general:

• Basic client records: up to 7 years (for legal and tax obligations)

• Newsletter data: until you unsubscribe

• Website usage data: up to 2 years for analytics
   

Sharing your data with third parties
We only share your personal data with others when necessary to carry out our agreement with you or to meet legal obligations. For example, we may share information with:

• Payment service providers

• Hosting platforms or IT support partners

• Legal or tax authorities when required

All third parties are GDPR-compliant and carefully selected.

Cookies and similar technologies
We use only technical and functional cookies, and a few analytical cookies that don’t invade your privacy. A cookie is a small file stored on your device when you first visit our website. They help the website function properly, remember your preferences, and allow us to optimize the experience. You can disable cookies in your browser settings and also remove previously stored cookies at any time.
More information is available in our Cookie Policy (below).

Accessing, correcting, or deleting your data
You have the right to access, correct, or delete your personal data. You can also withdraw your consent or object to how we process your data. In some cases, you have the right to receive a copy of your data to transfer elsewhere. To do so, send an email to info@hazelhaarlem.nl with your request. We may ask for a copy of your ID to verify your identity (please obscure your photo, MRZ, passport number, and BSN).
We’ll respond as soon as possible – always within four weeks.

If you're unhappy with how we handle your data, you can submit a complaint to the Dutch Data Protection Authority:
https://autoriteitpersoonsgegevens.nl

How we secure your data
We take your privacy seriously. Hazel Haarlem uses appropriate security measures to prevent misuse, loss, unauthorized access, and unwanted disclosure or changes. If you suspect that your data is not properly protected, or if there are signs of misuse, please contact us right away at info@hazelhaarlem.nl.

Cookie Policy – Hazel Haarlem
At Hazel Haarlem, we use cookies to make your visit to our website pleasant and smooth. These small text files are placed on your device to help the site work as it should and to understand how people use it.
We only use:

• Essential cookies to make sure the site loads and functions correctly

• Functional cookies to remember your preferences

• Analytical cookies that help us improve the website – but these don’t track personal data and can’t identify you

We do not use marketing or tracking cookies without your permission.
You can always change your cookie preferences in your browser settings, or delete all cookies already stored. Each browser is a little different, so check your browser's help page if you need assistance.

If you have questions about how we use cookies, email us at info@hazelhaarlem.nl.